Tyler Schneider
Surprise, AZ 85388
602-831-6507
tschneider352_3my@indeedemail.com

**Work Experience**
**Tier 1 IT Support**
CRS Temp Housing - Phoenix, AZ
January 2024 to May 2024
· Level 1 Ticket Handling
· Jira ticket support
· Office Turn ups and setups

**Head Coach**
Orangetheory Fitness - Surprise, AZ
March 2015 to December 2023
· Working with up to 39 clients at a time
· Delivering Orangetheory Template
· Ensuring client safety
· Training new coaches
· Managing class schedules and staffing
· Maintaining certifications and continuing education

**IT Support Engineer**
Monigle Associates - Denver, CO
March 2020 to January 2023
· Tier 3 support
· Cisco/Meraki Support
· Remote Support
· O365 Global Admin
· Azure Global Admin
· VPN/Tunnel management
· MacOS/Windows Management

**Education**
Computer Information Science
Devry University

**Skills**
· HTML, CSS, JavaScript, C++, Python, PowerShell, SQL
· Networking, Cabling, Migrations
· O365, Azure, Cisco/Meraki
· MySQL, Remote Access Software
· Network Support, Firewalls, VMWare, Network Administration

**Certifications and Licenses**
· CCSP
· CCNA

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